Business Details
17 Years
experience
Emergency
services
Trusted Business Telecom Services in Birmingham
Telecom Central is a trusted business telecommunications service provider based in Birmingham, serving the entire Midlands region. Established in 2009, we specialise in delivering cutting-edge connectivity solutions, including VoIP and cloud telephone systems, business broadband, mobile services, and structured data cabling. Our team of experienced engineers ensures seamless installations, 24/7 support, and tailored solutions to meet the evolving needs of SMEs and large organisations across diverse sectors.With partnerships with leading manufacturers like Avaya, Panasonic, and Samsung, we combine technical expertise with a client-centric approach to optimise communication efficiency and cost-effectiveness. Our commitment to innovation, sustainability, and local responsiveness has earned us a reputation for reliability and excellence over 15 years of operation.
Services
Business Telephone Systems
VoIP Phone Systems
Cloud Telephone Systems
Business Broadband Services
Structured Data Cabling
Office WiFi
CCTV Installation
Business Mobiles
Telephone Support & Maintenance
Remote Working Solutions
Details
- Year established: 2009
Highlights and features
- 24/7 emergency support for urgent telecom issues
- Experienced engineers ensure seamless installations
- Tailored remote working telecom solutions
- Competitive pricing with no hidden fees
- Real-time call data analysis for performance insights
What people say
Excellent service
Fast and efficient
Highly recommended
Knowledgeable staff
Seamless transition
Services
Cloud Telephone Systems
Our cloud telephone systems provide scalable, internet-based communication solutions for businesses of all sizes. These systems eliminate the need for on-premise hardware, offering features like remote access, auto-attendants, and call analytics. Ideal for companies seeking flexibility and cost savings, our cloud solutions support seamless integration with existing IT infrastructure while ensuring high reliability and uptime.
VoIP Phone Systems
VoIP systems convert voice signals into digital data for transmission over the internet, reducing call costs and enabling advanced features. We offer custom VoIP deployments with call routing, recording, and mobile app integration. Businesses benefit from improved scalability, remote working capabilities, and reduced maintenance compared to traditional landline systems.
Business Broadband Services
High-speed broadband tailored for business needs, including FTTC, FTTP, and leased lines. Our solutions ensure consistent connectivity for cloud applications, video conferencing, and large data transfers. We provide site surveys to optimise network performance and offer backup options to maintain operations during outages.
Structured Data Cabling
Professional installation of CAT5e to CAT6e cabling for reliable data and voice networks. Our certified engineers design future-proof infrastructures supporting high bandwidth requirements. Services include cable testing, fault diagnosis, and upgrades to ensure compliance with industry standards and long-term performance.
Business Mobiles
Tailored mobile packages with EE, Vodafone, and O2 networks, including SIM-only deals and handset contracts. We offer flexible data bundles from 5GB to unlimited, with options for multi-user management and cost-effective scaling. Our solutions ensure workforce connectivity while optimising telecom expenses through competitive pricing.
People
Jamie Todd
Telecoms Engineer
Leading the Telecoms Engineering team, Jamie specialises in system installations and client support. With over a decade of experience, he focuses on delivering reliable communication solutions tailored to business needs while mentoring junior engineers.
Questions
Do you support telecom systems installed by other providers?
Yes, we provide maintenance and emergency support for systems installed by other companies after conducting a site survey to understand your existing setup.
Can I keep my existing phone numbers when switching providers?
Yes, we facilitate number porting to ensure continuity when transitioning to our telecom solutions.
What response times do you offer for emergency call-outs?
We offer 4-hour response for total system failure, 8 hours for partial failures, and 16 hours for minor faults.
Do you offer remote system management?
Yes, our engineers can access cloud systems remotely for troubleshooting, updates, and performance optimisation without onsite visits.
Are your engineers certified for major telecom brands?
Our team holds certifications for leading brands including Avaya, Panasonic, Samsung, and Gamma systems.
