Business Details
8 Years
experience
Emergency
services
Expert Telecoms Services in Kent
Established in May 2018, Fixmyline has emerged as a trusted provider of tailored telecoms solutions, bridging the gap between consumers and service providers. Founded by Michael Staples, a former BT Openreach engineer with over 25 years of industry experience, the company combines deep technical expertise with a commitment to personalized service. Our team specializes in diagnosing and optimizing telecoms setups, offering solutions for broadband faults, Wi-Fi distribution, and data cabling. With a focus on rural connectivity challenges, we deliver 4G/5G broadband installations, mesh Wi-Fi systems, and structured cabling to ensure seamless coverage.Our approach prioritizes transparency, punctuality, and customer education, ensuring clients understand their connectivity options. Recognized for exceptional service through numerous five-star reviews, Fixmyline remains dedicated to resolving complex telecoms issues while maintaining the highest standards of professionalism and reliability.
Services
4G Broadband Installation
Wi-Fi Distribution
Data Cabling
Telephone Socket Relocation
Mesh Wi-Fi Systems
5G Broadband Solutions
Network Fault Investigation
Outbuilding Connectivity
Remote Access Support
CCTV Network Cabling
Details
- Year established: 2018
Highlights and features
- 20+ years of telecoms engineering expertise from former BT Openreach professionals
- Free in-depth surveys to prove achievable connectivity improvements
- Specialize in rural broadband solutions with 5G/4G technology
- Offer hybrid Wi-Fi and wired networking solutions for optimal performance
- Provide 24-hour emergency response for critical connectivity issues
What people say
Excellent service
Highly recommend
Professional and thorough
Exceptional workmanship
Brilliant problem-solving
Services
4G Broadband Installation
Our 4G broadband solutions deliver high-speed internet to rural properties using advanced antenna technology. We conduct site surveys to optimize signal strength and install carrier-aggregated systems capable of achieving 300Mbps download speeds. This service eliminates reliance on traditional landlines while providing stable connectivity for streaming, gaming, and remote work.
Mesh Wi-Fi Systems
We install hybrid mesh Wi-Fi systems that combine wireless and wired backhaul for complete home coverage. Our solutions support up to 90 devices across three nodes, with integrated security features and parental controls. Ideal for properties with thick walls or multiple floors, these systems eliminate dead zones while maintaining consistent speeds.
Data Cabling
Professional CAT5e to CAT8 cabling installations ensure maximum network performance for homes and businesses. We upgrade outdated infrastructure to support gigabit speeds, with armored cabling options for outdoor installations. Our structured cabling solutions improve reliability for critical applications like CCTV and VoIP telephony.
Outbuilding Connectivity
We provide point-to-point wireless links capable of transmitting signals up to 5km, perfect for connecting garden offices or farm buildings. Our solutions maintain 1Gbps speeds over long distances without requiring physical cabling, using directional antennas for stable, high-bandwidth connections.
Telephone Socket Services
We offer socket relocations and removals while maintaining optimal line performance. Our engineers ensure proper termination of existing infrastructure when upgrading to modern broadband solutions, preventing signal degradation while accommodating property renovations.
People
Michael Staples
Founder/Owner
With 25+ years in telecoms engineering, Michael leads Fixmyline's technical operations. His career spans roles at BT Openreach, Virgin Media, and British Airways infrastructure projects. He specializes in rural broadband solutions and network optimization.
Laura Staples
Administrator
Laura manages Fixmyline's accounting and operations. Her retail management background brings structured efficiency to the company's growth, including plans to expand with a trainee engineer recruitment program.
Questions
Do you offer services in rural areas?
Yes, we specialize in rural connectivity solutions with 4G/5G broadband installations and long-range wireless links.
Can you fix Wi-Fi dead spots?
We eliminate dead zones using hybrid mesh systems and structured cabling for guaranteed coverage.
How quickly can installations be completed?
Most projects complete within 5 working days, with emergency services available for urgent requirements.
Do you provide network security?
Our mesh systems include app-based security management with parental controls and automatic updates.
Can you help with landline removal?
We advise on transitioning from traditional landlines to broadband-based communication solutions.
Do you guarantee broadband speeds?
While we optimize infrastructure, final speeds depend on network provider limitations and local geography.
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