Business Details
Emergency
services
Professional Plumbing & Heating Services Stoke-on-Trent
Heat Safe Gas Services is a family-run business based in Stoke-on-Trent with over a decade of experience in plumbing, heating, and gas services. Our Gas Safe-registered engineers provide comprehensive solutions including emergency call-outs, boiler installations, and central heating upgrades across Staffordshire and Cheshire. We prioritise efficiency and reliability, offering competitive quotes with no obligation to purchase while maintaining market-leading warranties on boiler installations.Our team's extensive local knowledge ensures tailored service delivery across a 20-mile radius, covering areas from Biddulph to Wilmslow. With a proven track record of customer satisfaction, we combine technical expertise with a commitment to resolving issues quickly and safely, supported by full manufacturing guarantees on all work completed.
Services
Plumbing Repairs
Boiler Installation
Gas Safety Certificates
Central Heating Upgrades
Emergency Call-outs
Bathroom Installations
Power Flushing
Radiator Installation
Hot Water Systems
Leak Detection
Highlights and features
- We have over 10 years of experience in plumbing, heating, and gas services.
- Our engineers are Gas Safe-registered for safety and compliance.
- We provide rapid emergency response 7 days a week.
- We offer competitive quotes with no obligation to purchase.
- We provide market-leading warranties on boiler installations.
Associations and certifications
- Gas Safe Register
What people say
Hardworking and knowledgeable
Clean and efficient team
Good price, on-time arrival
Highest standard work
First class service
Services
Plumbing Repairs
Our Gas Safe-registered engineers provide rapid response for emergency plumbing issues including leaks, pipe bursts, and drainage problems. We prioritise resolving urgent matters within 24 hours while maintaining safety standards. Customers benefit from same-day diagnostics and transparent pricing with no hidden fees.
Boiler Installation
We install combi, system, and heat-only boilers with market-leading warranties up to 10 years. Our engineers recommend Baxi boilers as standard, ensuring energy efficiency and compliance with current regulations. All installations include system flushing and pressure testing for optimal performance.
Gas Safety Certificates
We issue Gas Safety Certificates for residential and commercial properties, ensuring compliance with UK regulations. Our engineers inspect gas appliances, pipework, and ventilation systems to guarantee safe operation. Certificates are issued digitally within 24 hours of inspection.
Central Heating Upgrades
Our team upgrades outdated systems with modern controls and energy-efficient radiators. We offer thermostatic radiator valves and smart thermostat integration. All upgrades include system pressure checks and efficiency optimisation to reduce energy bills.
Power Flushing
We perform power flushing to remove sludge and debris from central heating systems. This restores efficiency and extends boiler lifespan. The process includes chemical treatment and system filtration, typically completed within a single visit.
People
James Dodd
Owner & Lead Engineer
James has over 10 years' experience in gas, heating, and plumbing trades. He manages all installations and complex repairs personally, ensuring quality control. His team recognises him for technical expertise and customer-focused problem-solving.
Questions
What areas do you cover?
We serve a 20-mile radius from Smallthorne, Stoke-on-Trent, covering Staffordshire and Cheshire including Hanley, Biddulph, and Wilmslow.
Do you offer emergency services?
Yes, we provide 24/7 emergency call-outs for plumbing, heating, and gas issues with rapid response times.
Are your engineers Gas Safe-registered?
All our engineers hold current Gas Safe registration for safety and compliance with UK regulations.
What boiler warranties do you offer?
We provide 5-10 year warranties on boiler installations, subject to manufacturer terms and annual servicing.
Can you help with financing options?
We offer credit broking services through TradeHelp for selected boiler installations, subject to status.
Do you provide gas safety certificates?
Yes, we issue Gas Safety Certificates for residential and commercial properties within 24 hours of inspection.
