Business Details
50+ Years
experience
Emergency
services
Professional Plumbing & Heating Services in Norfolk
Dempsey Heating has been delivering expert plumbing and heating solutions for over six decades. As an industry leader, we combine extensive experience with formal accreditations from Gas Safe, MCS, Oftec, and Anglian Water, ensuring our work meets the highest standards. Our engineers install and maintain systems from leading brands including Ideal Standard, Honeywell, and Vaillant, while our commitment to quality extends to bathroom and kitchen installations. We prioritise customer satisfaction through transparent communication, competitive quotations, and a comprehensive service covering domestic and commercial properties.Our team's technical expertise is matched by a dedication to minimising disruption during installations, with testimonials consistently praising our professionalism, attention to detail, and aftercare support. We maintain rigorous quality control through partnerships with manufacturers and adherence to evolving industry regulations.
Services
Plumbing Repairs
Boiler Installations
Bathroom Renovations
Renewable Energy Systems
Emergency Call-outs
Details
- Year established: 1960
Highlights and features
- We have over 60 years of local plumbing and heating experience
- Our engineers are Gas Safe and MCS accredited
- We work with leading manufacturers like Vaillant and Ideal Standard
- We offer 24/7 emergency call-out services
- Our work includes government-backed renewable energy installations
Associations and certifications
- Gas Safe
- MCS
- Oftec
- Anglian Water
What people say
Very professional
Clean and tidy
Prompt service
High workmanship
Excellent communication
Services
Plumbing Repairs
Our Gas Safe registered engineers provide rapid response for burst pipes, leaking systems, and urgent repairs. With 24/7 call-out availability, we resolve issues promptly while maintaining safety standards. Customers praise our tidy workmanship and transparent pricing for both domestic and commercial properties.
Boiler Installations
We supply and install high-efficiency boilers from leading brands like Vaillant and Ideal Standard. Our MCS-certified team ensures compliance with building regulations while optimising system performance. Installations include gas, oil, and electric options with competitive pricing and full after-sales support.
Bathroom Renovations
From compact en-suites to luxury bathrooms, we offer complete design and installation services. Our turnkey approach covers plumbing, tiling, and electrical work using premium fixtures. Clients benefit from tailored solutions that maximise space while meeting exacting quality standards across Norfolk.
Renewable Energy Systems
As MCS-registered installers, we provide government grant-eligible air source heat pumps. Our renewable solutions reduce energy costs while meeting environmental targets. We handle complete system design, installation, and grant application processes for domestic and commercial clients.
Kitchen Fitting
Our bespoke kitchen services combine functionality with aesthetic design. We manage full installations including plumbing, electrical work, and appliance integration. With attention to detail and minimal disruption, we create durable, efficient kitchen spaces tailored to client requirements in North Norfolk.
People
Neil Dempsey
Director
Third-generation heating engineer with 35+ years' experience. Leads technical operations and quality control. Holds Gas Safe and MCS certifications. Specialises in complex system installations and renewable energy solutions.
Questions
Are your engineers properly qualified?
All our engineers hold Gas Safe registration and relevant MCS certifications. We maintain ongoing training through manufacturer partnerships and industry accreditation bodies.
Do you offer emergency services?
Yes, we provide 24/7 emergency call-outs for urgent plumbing and heating issues with additional fees for out-of-hours work.
Can you help with renewable energy grants?
As MCS-registered installers, we assist customers in applying for government grants up to £7,500 for qualifying air source heat pump installations.
What areas do you cover?
We operate throughout Norfolk with particular expertise in Fakenham, North Norfolk, and surrounding areas for both domestic and commercial projects.
Do you work on existing systems?
Yes, we service and repair all existing plumbing and heating systems regardless of original installer, with transparent pricing for required work.
