Business Details
13 Years
experience
Emergency
services
Expert Plumbing & Heating Services in Heathfield
We are a family-run plumbing and heating business serving Sussex and Kent with over 12 years of industry expertise. Our Gas Safe and OFTEC certified engineers deliver reliable boiler installations, emergency repairs, and comprehensive heating solutions for residential and commercial clients. Specialising in Viessmann boiler systems, underfloor heating, and oil-fired boiler services, we combine technical proficiency with exceptional customer care. Our team's qualifications, including unvented cylinder accreditation, ensure compliance with the latest safety standards.With a strong reputation built through landlord partnerships and developer collaborations, we prioritise rapid response times, thorough maintenance plans, and environmentally conscious installations. Our commitment to quality is demonstrated through extended warranties on partnered brands and continuous training to meet evolving industry demands.
Services
Boiler Installation
Heating Maintenance
Plumbing Services
Underfloor Heating
Oil Boiler Repairs
Details
- Year established: 2013
Highlights and features
- We have over 12 years of experience in domestic and commercial heating systems
- Our engineers hold Gas Safe and OFTEC certifications for safety compliance
- We offer 24/7 emergency call-out services for urgent boiler issues
- Our Viessmann partnership provides extended warranties on boiler installations
- We serve homeowners, landlords, and developers across Sussex and Kent
Associations and certifications
- Gas Safe Register
- OFTEC
- Viessmann Boilers
What people say
Polite, professional, reliable
Cheerful and willing to help
Responds out of hours
Efficient and economical solutions
Trusted with property access
Services
Boiler Installation
We specialise in complete boiler replacement and installation for both domestic and commercial properties. Our Gas Safe engineers fit energy-efficient Viessmann boilers with extended warranties, ensuring compliance with current regulations. The service includes system design, pipe layout planning, and post-installation testing to guarantee optimal performance and safety standards.
Underfloor Heating
Our underfloor heating installations provide efficient, space-saving warmth for residential properties. Using modern systems that are 15-30% more efficient than traditional radiators, we handle complete design, installation, and commissioning. The service includes system selection advice, EPC rating improvement guidance, and user training for optimal energy savings.
Plumbing Services
We offer comprehensive plumbing solutions including bathroom installations, pipe repairs, and water softener fitting. Our services address both emergency leaks and planned renovations, with expertise in hard water area solutions. All work complies with current building regulations, including unvented cylinder installations requiring specialist accreditation.
Oil Boiler Services
OFTEC-certified engineers provide complete oil boiler maintenance, repair, and installation services. We service rural properties where oil heating is prevalent, offering annual servicing to prevent breakdowns and carbon monoxide risks. Our replacement service includes system upgrades to modern, efficient models with minimal disruption to property owners.
Commercial Heating
We maintain heating systems for landlords and commercial properties with annual inspections and emergency call-outs. Our services ensure tenant comfort through rapid response to heating failures, with planned maintenance contracts to guarantee system reliability and safety compliance for property management companies.
People
Charles Bickham Plumbing & Heating
Owner/Director
With over 12 years' experience in plumbing and heating, Charles leads our team of certified engineers. Starting as an apprentice in Heathfield, he established the business to provide reliable local services across Sussex and Kent. His expertise covers boiler systems, underfloor heating, and commercial maintenance.
Questions
Are your engineers properly certified for gas and oil systems?
Yes, all our engineers hold Gas Safe and OFTEC certifications for legal and safe operation on gas and oil-fired heating systems.
Do you offer emergency boiler repair services?
We provide 24/7 emergency call-outs for urgent boiler failures with rapid response times across our service areas.
Can you install underfloor heating in existing properties?
Yes, our team successfully installs underfloor heating systems in both new builds and existing homes with minimal disruption.
What areas do you cover for plumbing services?
We operate across East Sussex and Kent, including Heathfield, Crowborough, East Grinstead, Hastings, and surrounding rural areas.
Do you offer financing options for boiler replacements?
Yes, we partner with TradeHelp to offer competitive financing options for boiler installations and major heating projects.
Can you service commercial heating systems?
We provide annual inspections, maintenance plans, and emergency repairs specifically for landlords and commercial property managers.
