Business Details
28 Years
experience
Emergency
services
Trusted Lift Services in Devon & Cornwall
P & P Lifts has been a trusted name in the lift industry for over 25 years, serving clients across Devon, Cornwall, Somerset, and Dorset. As an ISO 9001 and ISO 45001 certified company, we combine rigorous quality standards with a commitment to health and safety, ensuring every project meets the highest benchmarks. Our team of fully trained engineers provides round-the-clock emergency services, responding swiftly to breakdowns with a typical turnaround time of under an hour. We specialise in lift maintenance, installation, refurbishment, and emergency repairs, working on all major brands including Schindler, Kone, and Otis. Our independence allows us to offer flexible, no-tie-in contracts tailored to client needs, whether for private homes, commercial properties, or multi-site organisations.With a focus on transparency, we provide detailed digital reports after every service visit, ensuring full accountability. Our engineers, based locally in Devon and Cornwall, bring unparalleled regional expertise to every project. We pride ourselves on customer-centric solutions, from cost-effective refurbishments to cutting-edge installations, backed by a 24/7 support line that connects clients directly to experienced professionals. Our reputation, built on decades of word-of-mouth referrals, reflects our dedication to reliability, technical excellence, and ethical business practices. Clients consistently praise our prompt service, clear communication, and the longevity of our solutions, which often extend lift lifespans by 20-25 years through strategic upgrades.
Services
Lift Maintenance
Lift Installation
Lift Refurbishment
Emergency Callout
Passenger Lifts
Platform Lifts
Goods Lifts
Remote Monitoring
Shaft Beam Testing
Details
- Year established: 1998
Highlights and features
- 24-hour emergency response with engineers on call day and night
- 95% of call-outs attended the same day by local experts
- No tie-in contracts for maintenance services
- Locally based engineers ensuring rapid response times
- Transparent pricing with upfront quotes before any work
Associations and certifications
- ISO 9001
- ISO 45001
What people say
Excellent service
Cheerful and helpful
First class service
Photos and reports within 24 hours
Saved money through refurbishment
Services
Lift Maintenance
Our lift maintenance service ensures optimal performance and safety through regular inspections, lubrication, and component adjustments. Engineers provide digital reports with photographic evidence, identifying wear and recommending upgrades. Compliance with Lift and Health and Safety Regulations is guaranteed, with flexible contract options including 24/7 emergency cover.
Lift Installation
We supply and install passenger, goods, and platform lifts for residential and commercial properties. All installations use EN 81-20 compliant technology, with options for DDA-compliant upgrades and custom cabin designs. Our engineers ensure minimal disruption, combining British-made components with rapid turnaround times for both new builds and retrofit projects.
Lift Refurbishment
Cost-effective lift refurbishment extends equipment lifespan by 20-25 years. Services include electrical rewiring, hydraulic system upgrades, and cabin relines with LED lighting and non-slip flooring. Our engineers assess viability and recommend solutions tailored to regulatory requirements, ensuring improved efficiency and compliance with current standards.
Emergency Callout
Available 24/7, our emergency callout service responds to lift failures within an hour across the South West. Engineers carry extensive spare parts to resolve issues on the first visit, with capabilities covering all major brands. Out-of-hours support prioritises passenger safety and system stabilisation, with repairs conducted where feasible.
Remote Monitoring
Our remote monitoring solutions integrate with Otis, Schindler, Kone, and other control panels to provide real-time performance data. This proactive system identifies potential faults before breakdowns occur, reducing downtime and maintenance costs while enabling predictive maintenance scheduling for commercial and residential clients.
Questions
What areas do P&P Lifts cover?
We operate throughout Devon, Cornwall, Somerset, and Dorset, with engineers based in Plymouth, Exeter, Torquay, and St Austell for rapid response.
Are emergency lift repairs available outside normal hours?
Yes, our 24/7 emergency service responds to breakdowns 365 days a year, with 95% of call-outs attended the same day.
What accreditations does P&P Lifts hold?
We are certified to ISO 9001 (Quality Management) and ISO 45001 (Occupational Health & Safety) standards.
Can existing lifts be upgraded instead of replaced?
Yes, our refurbishment services can extend lift lifespans by 20-25 years through electrical, mechanical, and cabin upgrades.
Do you work on all lift brands?
We service and repair all major brands including Kone, Otis, Schindler, Thyssenkrupp, and Stannah, using genuine replacement parts.
What contract options are available for lift maintenance?
We offer standard (scheduled visits only) and comprehensive (including breakdowns) contracts, with optional 24/7 cover and bespoke terms.
