Business Details
Emergency
services
Expert Aga & Rayburn Services in Salisbury
Established over 25 years ago, Dalen Services has built a reputation as a trusted provider of Aga and Rayburn installation, servicing, and repair solutions across Wiltshire, Hampshire, Dorset, and Somerset. Our team of fully qualified engineers combines extensive industry experience with a commitment to delivering high-quality workmanship, ensuring all services meet rigorous industry standards. We specialise in domestic gas, oil, and solid fuel heating systems, offering tailored solutions to maintain efficient, safe, and reliable home heating. Our dedication to customer satisfaction is reflected in our meticulous attention to detail, from leaving properties clean and tidy post-service to providing expert, honest advice tailored to individual client needs.As registered members of the National Association of Chimney Sweeps, we also deliver professional chimney sweeping and related services, utilising advanced Rodtech Power Sweeping equipment to ensure optimal performance and safety. Our engineers hold multiple accreditations, including OFTEC and Gas Safe certifications, underscoring our technical expertise and commitment to ongoing professional development. We pride ourselves on combining technical proficiency with a personable approach, ensuring clients receive both exceptional service and peace of mind. Whether addressing emergency call-outs or scheduled maintenance, our focus remains on building long-term trust through reliability, transparency, and consistent delivery of expert heating solutions.
Services
Aga Installation
Rayburn Servicing
Chimney Sweeping
Oil Boiler Maintenance
Wood Burner Repairs
Electric Conversions
Highlights and features
- Over 25 years of specialist experience in Aga and Rayburn systems
- Fully qualified engineers with Gas Safe and OFTEC accreditations
- Comprehensive service leaving properties clean and tidy
- Expert advice tailored to individual home heating requirements
- Covering Wiltshire, Hampshire, Dorset, and Somerset with rapid response
Associations and certifications
- OFTEC
- Gas Safe Register
- National Association of Chimney Sweeps (NACS)
Services
Aga Installation
Specialist installation of Aga cooking appliances, ensuring compliance with modern safety standards and optimal performance. Our engineers provide expert advice on appliance selection and complete the process with meticulous attention to detail. Clients benefit from seamless integration with existing kitchen infrastructure and long-term reliability.
Chimney Sweeping
Professional chimney sweeping using Rodtech Power Sweeping equipment to remove soot and debris buildup. Regular maintenance prevents dangerous fume emissions and chimney fires while improving heating efficiency. Our NACS-registered engineers offer expert advice on fireplace safety and maintenance schedules tailored to fuel type and usage frequency.
Oil Boiler Servicing
Comprehensive servicing of domestic oil boilers to ensure safe, efficient operation. Our OFTEC-certified engineers perform thorough inspections, clean components, and identify potential issues before they escalate. Clients receive detailed reports and recommendations to maintain system longevity and compliance with safety regulations.
Rayburn Repairs
Expert repair and refurbishment of Rayburn appliances, including re-enamelling and component replacement. We restore functionality to aging units while preserving their classic aesthetic. Our engineers utilise specialist training from Aga Rayburn product courses to deliver precise, durable repairs that extend appliance lifespan.
Electric Conversions
Conversion of traditional Aga and Rayburn units to electric operation for improved energy efficiency. Our engineers handle full system modifications while maintaining original design integrity. This service provides modern convenience without compromising the appliances' heritage appeal, with compliance guaranteed through qualified installation.
People
Steve Warnes
Director / Engineer
With 33 years' experience in appliance servicing, Steve leads Dalen Services as a qualified Aga Rayburn engineer and Gas Safe registered professional. His expertise spans oil, gas, and electric systems, ensuring technical excellence and customer-focused solutions across all projects.
Olly Hoare
Manager
Olly manages oil and solid fuel systems with specialist qualifications in unvented water regulations and commercial oil servicing. His technical proficiency covers Rayburn 200-600 series appliances, ensuring comprehensive support for both domestic and light commercial clients.
Kieran Osman
Oil Engineer
Kieran specialises in oil and solid fuel engineering, combining NACS chimney sweep registration with practical experience in vaporising appliances. His dual expertise ensures effective solutions for both heating systems and flue maintenance requirements.
Questions
Do you offer emergency heating repairs?
Yes, we provide emergency call-out services for urgent heating repairs outside standard working hours.
Which areas do you cover?
We serve Wiltshire, Hampshire, Dorset, Somerset, and surrounding regions for all heating services.
Are your engineers qualified?
All engineers hold Gas Safe, OFTEC, and NACS accreditations alongside specialist Aga/Rayburn training certifications.
How often should chimneys be swept?
Annual sweeping is recommended for gas/oil systems, quarterly for wood/coal burning appliances to ensure safety and efficiency.
Can you service older Aga models?
Yes, we specialise in servicing and refurbishing both modern and heritage Aga and Rayburn appliances.
Do you provide written service reports?
Yes, all service visits include detailed documentation of work performed and any recommended follow-up actions.
