Business Details
11 Years
experience
Trusted Telecom & Networking Solutions in Wirral
Established in 2015, home-connect / Core-Connect is a family-run business founded by Frank and Caroline McNicholl, combining over 20 years of telecom and networking expertise. Our journey began with Franks extensive career at British Telecom, where he pioneered new technologies and specialised in fault investigation, later transitioning to security systems and Wi-Fi solutions. Based in Wirral, Merseyside, we serve commercial and domestic clients across Liverpool, Chester, North Wales, and beyond, excelling in resolving complex communication and security challenges. Our hands-on engineering approach ensures tailored installations of CCTV, intruder alarms, wireless networks, and data links, backed by a deep understanding of evolving industry standards. We prioritise client collaboration, offering transparent consultations and long-term support for systems ranging from residential Wi-Fi upgrades to large-scale commercial networks.Our commitment to quality is reflected in our adherence to installation standards and regulatory compliance, ensuring every project meets rigorous technical benchmarks. With a focus on innovation, we bridge traditional telecom infrastructure with modern wireless solutions, delivering reliability and performance for both everyday needs and unique scenarios. Our teams technical proficiency, honed through decades of field experience, positions us as trusted advisors in communication and security technologies. We pride ourselves on addressing niche requirements, from historic building adaptations to remote site connectivity, while maintaining a customer-centric ethos. This combination of technical depth, local market knowledge, and dedication to problem-solving establishes us as a dependable partner for all networking and security needs.
Services
CCTV Systems
Wi-Fi Solutions
Intruder Alarms
Telecom Networking
Cable Installation
Data Links
Network Repairs
Wireless Networking
Security Systems
Internet Solutions
Details
- Year established: 2015
Highlights and features
- We have over 20 years of experience in telecom & networking.
- Our team provides solutions for unique & difficult problems.
- We cover Wirral, Liverpool, Chester & North Wales.
- Family-run business with a personal approach.
- Expert installation & repair services for Wi-Fi, CCTV & telecom.
Services
CCTV Systems
Our intelligent CCTV installations combine high-resolution surveillance with advanced analytics for proactive security. Systems are custom-designed to meet property layouts, integrating night vision, motion detection, and remote monitoring capabilities. Backed by expert installation and compliance with data protection regulations.
Wi-Fi Solutions
We engineer scalable Wi-Fi networks for homes and businesses, optimising coverage and performance. Services include mesh network deployment, signal boosting, and secure VLAN configurations. Solutions address challenging environments like historic buildings or multi-site operations.
Intruder Alarms
Custom intruder detection systems featuring perimeter protection, internal motion sensors, and smart integration. We install and maintain certified alarm systems compliant with insurance requirements, including monitored solutions for enhanced security.
Telecom Networking
Structured cabling solutions for voice, data, and internet connectivity. We handle Category 5e to Cat 8 copper cabling, fibre optics, and network infrastructure upgrades. Services ensure reliable, high-speed communication for modern businesses.
Data Links
Point-to-point wireless and wired data bridges connecting buildings across campuses or remote locations. Solutions include licensed microwave links and fibre installation, ensuring low-latency, secure connectivity for business operations.
People
Frank McNicholl
Founder & Lead Engineer
With 15 years at British Telecom and Openreach, Frank specialised in broadband trials, fault investigation, and telecom infrastructure. His expertise spans cabling, wireless systems, and security technologies, driving innovative solutions for complex projects.
Caroline McNicholl
Co-Founder
Caroline co-founded the business after managing operational transitions during Franks BT career. She oversees client relations and business strategy, ensuring seamless project delivery and customer satisfaction through her organisational expertise.
Questions
Do you provide both domestic and commercial services?
Yes, we offer tailored solutions for homes and businesses. Visit home-connect.co.uk for domestic services or core-connect.uk for commercial projects.
What areas do you cover?
We operate across Wirral, Liverpool, Chester, and North Wales, with experience handling projects in challenging geographic locations.
Can you fix existing network problems?
Yes, we diagnose and resolve Wi-Fi range issues, slow internet speeds, cabling faults, and unreliable installations for residential and business clients.
Are your engineers qualified?
Our team holds extensive telecom experience, including BT certifications and practical expertise in networking, security systems, and data infrastructure.
Do you offer maintenance contracts?
We provide one-time and ongoing maintenance options. Terms are specified in contracts, with emergency call-outs charged at standard rates unless covered by warranty.
What payment methods do you accept?
Payment is typically expected on completion day. Specific arrangements can be agreed in advance for larger projects or commercial clients.
