Business Details
15 Years
experience
Emergency
services
Expert Heating & Plumbing Services in Newcastle
Established in 2011 by Newcastle-born heating engineer Steven Reid, HouseWarm has built a reputation for delivering reliable, high-quality heating and plumbing solutions across Newcastle upon Tyne and surrounding areas. With two decades of hands-on experience, we specialise in boiler servicing, installations, and emergency repairs, alongside comprehensive plumbing services including leak detection and radiator replacements. As a Gas Safe registered engineer (533062) operating under HouseWarm Limited (Company Registration 07678055), we prioritise transparency with no hidden fees or call-out charges.Our 12-month work guarantee ensures complete client satisfaction, while our local expertise addresses both modern and older property requirements. We maintain strict compliance with safety standards, offering landlord gas safety checks and tailored solutions for residential properties. Customer testimonials consistently highlight our prompt communication, professional execution, and competitive pricing. By personally managing most projects, we ensure meticulous attention to detail and long-lasting results that meet individual client needs.
Services
Boiler Servicing
Boiler Installation
Radiator Replacement
Gas Safety Checks
Plumbing Repairs
Details
- Year established: 2011
Highlights and features
- Certified Gas Safe engineer with 20 years' local experience
- 12-month guarantee on all workmanship
- No call-out fees with fixed-price quotes
- Emergency repair service available
- Locally-owned business serving Newcastle communities
Associations and certifications
- Gas Safe Register
What people say
Quick communication
Professional workmanship
Competitive pricing
Reliable service
Excellent results
Services
Boiler Servicing
Annual boiler servicing ensures optimal performance and safety compliance. Our Gas Safe engineers conduct comprehensive checks of combustion efficiency, pressure levels, and component integrity. Regular maintenance extends boiler lifespan and maintains warranty validity while improving energy efficiency for reduced heating costs.
Gas Safety Checks
Landlord gas safety inspections (CP12 certificates) verify compliance with UK regulations. We examine gas appliances, pipework, and ventilation systems for potential hazards. Our certified inspections include detailed documentation and immediate remediation of identified issues to ensure tenant safety.
Plumbing Repairs
Urgent plumbing repairs address leaks, blockages, and system failures. Available seven days a week, our rapid response service minimises property damage. We handle both minor fixes and complex system diagnostics with transparent pricing and guaranteed workmanship.
People
Steven Reid
Director
With 20 years' experience in heating and plumbing, Steven established HouseWarm in 2011. He personally oversees most projects, ensuring technical excellence and customer satisfaction. His Gas Safe accreditation (533062) guarantees compliance with industry standards.
Questions
Do you offer guarantees on your work?
All work includes a 12-month guarantee. New fittings typically carry manufacturer warranties, though second-hand parts may not be covered.
How often should boilers be serviced?
Annual servicing maintains efficiency and warranty validity. Regular maintenance prevents breakdowns and extends boiler lifespan, particularly important for systems over ten years old.
Can you install garden taps?
We supply and fit both hot and cold outside taps for gardens, patios, and car washing areas. This popular summer service requires no internal plumbing modifications.
Are emergency repairs available?
Emergency call-outs are available seven days. Recent customers reported same-day service for boiler failures and urgent leak repairs.
